FREQUENTLY ASKED QUESTIONS
Where can I check the status of my order?
You can track your order using this page: Track order
What is the Estimated Delivery Date?
You can check the estimated delivery times using this page: Shipping / Delivery
What are the shipping methods and carriers available?
Can I change my delivery address?
You can change your delivery address before shipping your items, use this page: My Account
How long will my shipment take?
You will find a full explanation on this page: Shipping / Delivery
What forms of payment are acceptable?
Actually, we only accept payment with cryptocurrency and you can send the funds from any Wallet or any Cryptocurrency exchange/platform.
Are my shipment and delivery guaranteed?
We offer guaranteed delivery that guarantees your shipment. We offer insurance for Innosilicon A10 Pro, Innosilicon A10 Pro +, Innosilicon A11 Pro, and more all overall risks and losses.
Will my items stop at customs?
We provide a service (customs duty paid), in which we bear the responsibility, and the risks, to a destination in the importing country, while observing all official procedures and paying all import duties.
No need to pay at customs, you will receive your purchases directly from the shipping company.