A 180-day warranty is provided starting from the shipped date.
Before shipping: Strict quality inspection and carefully packed.
Within warranty period: Free repair/replacement service.
After warranty period: There will be repair/replacing costs incurred.
After-sale support: Technical support and repairing service are available for the full life of the miner.
Return & Refund Policy: Once sold not refundable, unless Innosilicon fails to ship your order due to Innosilicon liability Or, product received is significantly different from Innosilicon description (submodel switch doesn’t qualify for reason to refund)
On-time Delivery: If you do not receive your purchase within 23 days(which excludes preorder items or shipping delays caused by customs reasons, wars, or any other contingencies beyond the Innosilicon control), you can ask for a full refund before order completion.
Processing & Shipping Time:
All orders will be dispatched up to 24 Hours from our Innosilicon Warehouse, in case of bulk order we may take a day or two to ship the product via (DHL Express/ UPS/) after full payment of the order has been verified (Payment via Coinbase Bank gateway would take a couple of hours or max by 1 business days to verify the transaction). International delivery usually takes about 5-8 business days.
DHL Express: 7-8 Business days
UPS Express: 9-10 Business days
– We assume all of the responsibility, risk, and costs associated with transporting goods until the buyer receives the packages.
– There is no customs taxes or hidden charges you should pay for. (We are fully responsible)
– We will reduce the price on the invoice by about 70% to avoid customs duty. this will be implemented internationally.
– The package will include authorization of use.